Computask Managed IT Support is designed to efficiently take care of all of your IT problems and needs. No fuss, just efficient, reliable support.
As we believe in keeping things simple, we have designed two packages to choose from.
This package is unlimited IT support, both onsite and remote. Onsite means we physically tend to the matter in person if we cannot fix or advise remotely (via the internet or over the telephone) to ensure solutions are in place, so you can focus on being productive.
We won’t charge you for your initial IT setup. That’s completely free.
Our remote package offers the same responsive and reliable support. The only difference is that onsite visits are not included.
We give our full and immediate attention to each matter, and onsite visits are offered at discounted rate over adhoc requests.
Both IT Support packages include:
Your entire system (servers, desktops and network) is constantly monitored. As soon as we know about an issue, we get to work on providing solutions before anyone is affected.
Computers are temperamental, but prevention is still better than a cure. By focusing on prevention we aim to stop IT problems from occurring in the first place.
Both our support packages give our customers free IT Consultancy and advice services. Whether you’d like to discuss the future viability of a cloud service or new equipment, we can help.
We run health checks regularly for a faster, cleaner system. We do this out of hours so you’re not affected.
The importance of backups in a business environment cannot be understated. We make sure you’re always covered.
All remote access is entirely secure using the most advanced techniques and software. We’re very conscious about the security of your network and your data.
We will support you across ALL computer systems free of charge, and our in-house system experts are always to hand. Unlike many IT support companies, we don’t believe you should be charged for using a different computer system.
Instead of having a different engineer each time you call on us, our engineers are allocated to you. They get to know the working of your systems, your requirements and your preferences. They will work alongside you personally and make sure everything is working smoothly.
We provide comprehensive and up-to-date protection against viruses to keep your system clean and healthy.
We put you in touch with the people who can fix your problem. No account managers, no multi-levelled helpdesk system. Just simple, direct contact with allocated engineers at any time. That’s why issues can be investigated promptly and often resolved within minutes. We make sure you can talk to us in any way you need to; office phone, mobile, email and remote access.
Our team of engineers and in-house specialists will work alongside your company to ensure the smooth running of your systems and help with any other services that you require, such as bespoke programming and project management.
Still not sure which package to choose? Talk to us
If you’re ensure about which package might be suitable, or you’re reconsidering your current IT support provider, we’d be happy to meet with you and discuss your specific needs.
Whether you’re a new business startup looking for a reliable IT setup, or a large international business working across different time zones, we will define a tailored approach that works for you.
We’ve handled switches for dozens of satisfied customers, and we’re confident we can provide you with a better service that saves you money at the same time. Switching your IT support is straight-forward and easy to do, and we make the transition as smooth as possible so your business isn’t interrupted.
At CompuTask, we believe in turning the complex into simple. This ethos affects everything we do, including our approach to finding solutions, the way we communicate (clear and jargon-free), the packages we offer, and the way we do business.
IT services & solutions
With each request, we endeavour to communicate our strategies in a clear and transparent manner while aligning our work with your company vision and goals.
These are the adhoc services & solutions we offer:
The tried and tested approach we have to project management has proved highly effective and has earned us a strong reputation with our clients.
You may also want to use our recovery service if your devices aren’t responding, files are corrupted, or your computer won’t boot. If you’re unsure about what you need to do, just give us a call and we’ll advise you.
Linux & Mac Support
Mac OS Desktop and Server Support
If you use Apple Macs in your business many companies can charge you extra for the support and management of them. CompuTask provide support for these machines inclusive with our on-going support packages and can even work alongside your current IT company or staff in areas such as this where extra support may be required.
Linux Desktops and Server Support
Whether you have a couple of linux desktop machines or a series of Linux servers we can provide on-going support and management no matter what variations of Linux you are running, from Cent OS to RedHat, Debian to Suse.
If you are looking at better value for money alternatives to main-stream Microsoft products CompuTask can advise you on what systems will best suit your needs.